Platform Development Priorities
Overview
This page outlines the recommended sequence for building the core functionality of the National Health Coach Network (NHCN) platform. The order below ensures a stable foundation, early revenue generation, and a scalable ecosystem that supports coaches, practices, and patients.
1. User Roles and Registration Flow
A foundational layer that defines how users enter and interact with the system.
Key Components
- Role selection during registration
- Role assignment logic
- Onboarding flows for each role
- Permissions framework
Why It Matters
All future functionality depends on accurate role identification and access control.
2. Coach Credentialing Workflow
The first revenue-generating component of the platform.
Key Components
- Credentialing application submission
- Document upload
- Payment processing for credentialing fees
- Credentialing status tracking
- Reviewer dashboard
Why It Matters
This establishes the credentialed coach base and populates the National Registry.
3. Practice Onboarding and Clinic Profiles
Enables clinics to join the ecosystem and prepares the system for coach alignment.
Key Components
- Practice Owner registration
- Clinic profile creation
- Practice Admin invitations
- Subscription setup
- Practice Advisor assignment
Why It Matters
This unlocks organizational subscriptions and prepares clinics for operational workflows.
4. Coach Profiles and Practice Alignment
Connects credentialed coaches to clinics.
Key Components
- Coach profile creation
- Specialties, training, and demographic details
- Practice alignment requests and approvals
- Practice Advisor workflow support
Why It Matters
This is the bridge between credentialing and real-world clinical engagement.
5. Session Documentation System
The operational engine of the platform.
Key Components
- Session documentation forms
- Goal tracking and progress notes
- Time tracking
- Follow-up planning
- Secure storage and audit trails
Why It Matters
This is the daily workflow for coaches and the primary data source for clinics.
6. Outcomes Tracking and Dashboards
Transforms documentation into measurable insights.
Key Components
- Goal tracking
- Progress visualization
- Clinic-level dashboards
- Organization-level dashboards
- Population health insights
Why It Matters
This is the value driver for employers, health plans, and large clinics.
7. Patient Experience Layer
Introduces patient-facing functionality once core workflows are stable.
Key Components
- Patient profiles
- Goal visibility
- Progress tracking
- Appointment reminders
- Educational content
Why It Matters
Patients benefit from structured support and alignment with clinical care plans.
8. Enterprise Features
High-value capabilities for large organizations.
Key Components
- API access
- Bulk data exports
- Single sign-on (SSO)
- Enterprise dashboards
- Custom reporting
Why It Matters
These features support enterprise partnerships and advanced integrations.
Summary
Building the platform in this sequence ensures:
- A stable and scalable foundation
- Early revenue generation
- Clear operational workflows
- Strong value for coaches, practices, and patients
- A path to enterprise-level growth and integration